Shipping & Delivery Info
Free Shipping On All Orders Over $100
This is a Made to Order Item. Each stage to create any products is totally assembled and completed by handmade for your order! These processes start as soon as your order which is placed, and may have a processing time of 2-5business days before shipped.
US Shipping Time Estimates: 1-2 weeks
International Shipping Time Estimates: 2-4 weeks
Orders that have not arrived within 60 business days of order processing are eligible for refunds or free reshipment.• When will you receive tracking information on your order?
Tracking numbers will be made available within the specified time frames below and will be automatically sent to you via the email and Facebook inbox provided in your order.
7-10 business days after order processing.• Why isn’t the tracking data showing on your tracking number?
For U.S. orders tracking numbers may take up to 7 days after an order has been processed for tracking data to show.
For international orders tracking numbers may take up to 10 days after an order has been processed for tracking data to show.
If it has been more than 7 days on a U.S. order or more than 10 days on an international order and your tracking data is still not showing, please get in contact at: [email protected]imomoda.com
PACKAGE RETURNED TO SENDER – WRONG ADDRESS
Orders that will be tagged as returned to sender due to the wrong address will be destroyed by the courier or charge Premium Quality Blanket for custom tax duties and another shipping fee once we confirm to ship it back to our production facility. Therefore, Primo Moda will only shoulder 50% of the total amount of the product cost as a refund credit back to your account.